FREE GIFT! Code: PASTEL on orders £25+
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Why are our products so affordable?
How long has e.l.f. been in business?
Are you affiliated with any other companies?
How can I get an account?
Why can't I buy nail polish?
Are the product sample sizes or full size?
Do you test on animals?
Are the products hypoallergenic? Where are the ingredients listed?
Can I cancel or return my order?
How are refunds and cancellations handled?
What if I entered an incorrect shipping address?
What if there is a problem with my order?
What is your return policy?
Can I track my order once it ships?
How can I receive information about e.l.f. Cosmetics and current promotions?
How do I check out using Paypal?
What if I received an "invalid address" error message?
How can I place a "Play Beautifully Box" order?
Can I cancel a Play Beautifully order?
How do I receive automatic free shipping?
How long will it take to get the order? How does it ship?
What if I forgot to enter my coupon code?
What if my coupon code is not applied properly?
How can I check the status of my order?
What if I received a technical error message?
Do I have to pay VAT?
I placed an order and received an error message
Can I expedite my order?
What methods of payment does e.l.f. accept?